Many enterprises today are making the strategic decision to move their Unified Communications capabilities to the cloud with HCS, Cisco’s UC as a Service (UCaaS) offering.
However, UCaaS providers face several challenges when it comes to E911, including:
- Meeting state and federal E911 legislation.
- Reducing the management burden and liability associated with customer record provisioning.
- Providing support for varied customer needs, without requiring solution customization for each instance.
- Managing costs within the UCaaS pricing model.
West’s E911 solutions for Cisco HCS help UCaaS providers meet these E911 challenges in an elegant, cost-effective manner. Download the white paper, E911 Solutions for Cisco Hosted Collaboration Solution (HCS), to learn more.
