Intrado Resources

E911 UCaaS Solution for Cisco Hosted Collaboration Solution (HCS)

Many enterprises today are making the strategic decision to move their Unified Communications capabilities to the cloud with HCS, Cisco’s UC as a Service (UCaaS) offering.

However, UCaaS providers face several challenges when it comes to E911, including:

  • Meeting state and federal E911 legislation.
  • Reducing the management burden and liability associated with customer record provisioning.
  • Providing support for varied customer needs, without requiring solution customization for each instance.
  • Managing costs within the UCaaS pricing model.

West’s E911 solutions for Cisco HCS help UCaaS providers meet these E911 challenges in an elegant, cost-effective manner. Download the white paper, E911 Solutions for Cisco Hosted Collaboration Solution (HCS), to learn more.