There is a reason why 911 call takers ask, “Where’s your emergency?” when a call begins. Caller location is a vital piece of information when emergency services are required, but challenges abound. From mobile phones and smart devices, to Multi-Line Telephone Systems (MLTS) and the caller’s physical ability to respond, there are many circumstances that can impact the swift response of first responders.
To better understand 911 location issues and opportunities, Intrado conducted a survey that reveals how Americans expect 911 to work. Download the whitepaper to learn more about these key findings, and what Intrado is doing to overcome 911 location challenges.