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A Guide to Solving Wireless Unified Communications (UC) E911 Challenges

The enterprise is going wireless, and your on-site security desk staff needs the tools to be able to quickly locate employees in the event of an emergency call. Unified Communications (UC) clients deployed on wireless devices are proliferating across the enterprise, and voice departments are increasingly deploying desk phones that connect to the network via Wi-Fi. Your UC tools and E911 solution must work together seamlessly to ensure that security desk personnel can quickly locate employees during emergencies.

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This At-a-Glance reviews the challenges that on-site security desk personnel face when trying to locate wireless emergency callers within enterprise campus environments. It covers the main location determination methodologies employed by technology solutions on the market today, to help you to determine which option is most effective for your network and wireless devices.

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West Corporation

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