Intrado Resources

Webinar: Turn Your Contact Center Into A Patient-Centered Access Center

Are you ready to make your contact center the hub of patient-centered experiences? Empowered consumers and new business models create new demands that go beyond simple staffing and service levels. A patient-centered access center can extend population health management efforts and scale-up care coordination programs — you just need the right approach, technology, and performance metrics. Implementing a patient-centered access center is a journey and this program will provide the roadmap.

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