Data Sheets/Brochures

Data Sheets/Brochures

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West Resources

911 for UCaaS Providers

UCaaS adoption is growing in popularity in the enterprise. Companies are discovering that maintaining current 911 capabilities may be more challenging than expected. Added to the complexity of managing deployments that scale into the hundreds or thousands of phones that support on-site and remote users, organizations have the legal responsibility to meet E911 regulations. For enterprises to fully adopt UCaaS, providers must be able to provide end-user customers with adequate 911 services for E911 compliance while providing a system that is easy to setup and maintain.

PowerOps Data Sheet

A9-1-1® Connect / A9C® Fact Sheet

A9C for Efficient Call Handling

Remote Location Manager Product Brief

The Remote Location Manager (RLM) is a module of Intrado’s Emergency Gateway (EGW) appliance. It helps organizations ensure that the E911 location information for off-campus users is accurate, up-to-date, and eliminates the need for these users to notify administrators of any location changes. RLM integrates with our Emergency Routing Service (ERS) for location validation purposes, and to route 911 calls to the appropriate Public Safety Answering Point (PSAP) across the US and Canada.

Location Data Management

Free download of “Next Generation Location Data Management Product Brief”

What is a LIS and what does it mean for ALI? How does LVF fit into i3 standards? Please complete this form to access the Intrado vision for transforming our current Location Data Management Services to a Next Generation solution set.

VPN LAPTOP for VIPER/Power911 Fact Sheet

When PSAPs go remote, Intrado goes with them!

Get free download – “Laptops/VPN for VIPER® & Power 911®

There’s no need to wait. Contact us today to learn how you can “go remote” with call handling operations securely and efficiently, supported with the same reliability, redundancy and 24×7 availability you’ve come to expect from Intrado.

Spatial Command & Control Overview

Spatial Command & Control offers a map-based user interface and is integrated with VIPER call handling to deliver faster, safer incident response.

Managing Proactive Communication

Proactive multi-channel solutions empower enterprises to generate stronger customer engagement and productive, lucrative results. By learning user preferences and developing data-driven conversations using hosted technology, you can personalize automated interaction to deliver exactly what your customers want on-the-go.

PaaS+ IVR Platform

Professional application support paired with Platform as a Service (PaaS) offers a cost-effective way to optimize, run, maintain and support custom applications without having to buy, manage or host any underlying infrastructure.

Visual Voice Overview

A more interactive approach to traditional IVR, Visual Voice enhances customers’ overall self-service experience by allowing callers to use their mobile phone to read texts, type responses and navigate intuitive visualizations simultaneously, all while intelligent IVR guides them every step of the way.