Intrado supports Incumbent Local Exchange Carriers (ILECs) and Competitive Local Exchange Carriers (CLECs) with reliable E911 solutions including address management, Master Street Address Guide (MSAG) validation and continuous address correction.

These robust E911 solutions allow you to simplify subscriber provisioning with flexible network access for call routing and delivery.

VoIP for CLECs

Intrado’s E911 VoIP solution for CLECs helps you meet regional PSAP requirements for 911 connectivity, regardless of where your subscribers are located. By leveraging our nationwide footprint, you’ll connect your subscribers to 911, receive higher call delivery rates and reduce the administrative headaches created by call failures. You can also broaden your subscriber services to include mobile, nomadic and outside-of-rate center offerings.

V911 for CLECs will help you:

  • Eliminate costs associated with selective router connections through an aggregated call delivery model via the West network.
  • Protect your subscribers—wherever they are—through our robust, reliable nationwide network.
  • Move from traditional wireline restrictions to offering a wide range of products—both inside and outside of your current network footprint

Data Management Services (DMS)

DMS encompasses 911 address and location data management, as well as service order processing and delivery for ILECs and CLECs.

9-1-1 NET®

9-1-1 NET provides both ILECs and CLECs with secure, web-based access to the Master Street Address Guide (MSAG) database and telephone numbers.


Our browser-based Private Switch Automatic Location Identification (PS/ALI) solution supports the ability to easily manage subscriber records. In addition, the Intrado solution allows providers to provide PSAPs with the building, floor, office or room where 911 calls originate.

Reporting and Analysis

Our online reporting tool provides wireline carriers with the ability to aggregate, customize and analyze their E911 data.