Over-the-Top (OTT)


Over-the-Top (OTT)

YOUR OVER-THE-TOP APP USERS MAY NEED 9-1-1.
WE HELP YOU MAKE THOSE CONNECTIONS.

Our over-the-top E911 solution, OTT29-1-1®, connects your mobile OTT users to emergency services through both text and voice applications. As with our wireless E911 voice and 9-1-1 text solutions, we route and deliver user location to the nearest local Public Safety Answering Point (PSAP) with speed and accuracy.

Our OTT29-1-1 voice solution for over-the-top providers delivers real-time, E911 call routing through the nation’s largest VoIP 9-1-1 network. Your subscribers receive the highest level of 9-1-1 service from the industry leader in reliability and performance.

West’s offers flexible E911 routing based on available location information. When your subscribers are mobile, we deliver the X/Y location to the PSAP. When your subscriber calls 911 from home, we deliver a pre-provisioned telephone number.

Sending a text to 911 is often a practical alternative for those times when users can’t make a voice call. Our OTT29-1-1 text solution allows over-the-top app service providers to transport a subscriber’s request for emergency assistance to text-enabled PSAPs. This carrier independent solution acts a gateway between your app subscribers and 911 and public safety.

To learn more about our over-the-top voice solution download our OTT29-1-1 data sheet.


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