Over-the-Top (OTT)


Over-the-Top (OTT)

YOUR OVER-THE-TOP APP USERS MAY NEED 911.
WE HELP YOU MAKE THOSE CONNECTIONS.

Our over-the-top E911 solution, OTT29-1-1®, connects your mobile OTT users to emergency services through both text and voice applications. As with our wireless E911 voice and 911 text solutions, we route and deliver user location to the nearest local Public Safety Answering Point (PSAP) with speed and accuracy.

Our OTT29-1-1 voice solution for over-the-top providers delivers real-time, E911 call routing through the nation’s largest VoIP 911 network. Your subscribers receive the highest level of 911 service from the industry leader in reliability and performance.

West’s offers flexible E911 routing based on available location information. When your subscribers are mobile, we deliver the X/Y location to the PSAP. When your subscriber calls 911 from home, we deliver a pre-provisioned telephone number.

Sending a text to 911 is often a practical alternative for those times when users can’t make a voice call. Our OTT291-1 text solution allows over-the-top app service providers to transport a subscriber’s request for emergency assistance to text-enabled PSAPs. This carrier independent solution acts a gateway between your app subscribers and 911 and public safety.

To learn more about our over-the-top voice solution download our OTT29-1-1 data sheet.


West Corporation

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