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CPE

GET THE MOST OUT OF YOUR CPE INVESTMENT WITH ADVANCED, SUSTAINABLE OPTIONS

Save your PSAP valuable time, resources and real estate with advanced, sustainable customer premise equipment (CPE). Our purpose-built solutions offer a fully-integrated suite of Call Handling equipment providing exceptional call handling capabilities and greater control over hardware life cycles.

West Safety Services provides PSAPs with mission-critical 9-1-1 call handling equipment and services, including:

VIPER®, the industry’s longest operating, most dependable, versatile and complete end-to-end call handling system, ensures that emergency telecommunicators are in total control of landline, wireless and VoIP 9-1-1 calls. Available in a multi-node architecture, VIPER provides the most advanced geo-diverse and redundant call processing system on the market.

Citizens in your community expect to be able to text for help, send images/video and most important of all – they expect that you will be able to find them when they call from a mobile device. VIPER ® establishes the foundation for i3 compliant, NG 9-1-1 data applications, and still supports your legacy network and operations environment.

Depend on VIPER for enhanced call-taking efficiencies, high availability, automatic call distribution and remote deployment capabilities. Utilizing Voice-over-IP (VoIP) technology to deliver NG emergency call-handling services, VIPER is easier to install, configure and maintain than traditional 9-1-1 call-handling systems, creating greater cost savings and operational flexibility.

A9-1-1® Connect effortlessly converges audio and data components at each operator position into a single, purpose-built appliance. Easy to deploy, monitor and manage with its physical versatility and independent diagnostic capabilities, A9-1-1 Connect provides exceptional call handling capabilities and greater control over hardware life cycles.


West Corporation

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