GET THE MOST OUT OF YOUR CPE INVESTMENT WITH ADVANCED, SUSTAINABLE OPTIONS
Save your PSAP valuable time, resources and real estate with advanced, sustainable customer premise equipment (CPE). Our purpose-built solutions offer a fully-integrated suite of Call Handling equipment providing exceptional call handling capabilities and greater control over hardware life cycles.
West Safety Services provides PSAPs with mission-critical 9-1-1 call handling equipment and services, including:
VIPER®, the industry’s longest operating, most dependable, versatile and complete end-to-end call handling system, ensures that emergency telecommunicators are in total control of landline, wireless and VoIP 9-1-1 calls. Available in a multi-node architecture, VIPER provides the most advanced geo-diverse and redundant call processing system on the market.
Citizens in your community expect to be able to text for help, send images/video and most important of all – they expect that you will be able to find them when they call from a mobile device. VIPER ® establishes the foundation for i3 compliant, NG 9-1-1 data applications, and still supports your legacy network and operations environment.
Depend on VIPER for enhanced call-taking efficiencies, high availability, automatic call distribution and remote deployment capabilities. Utilizing Voice-over-IP (VoIP) technology to deliver NG emergency call-handling services, VIPER is easier to install, configure and maintain than traditional 9-1-1 call-handling systems, creating greater cost savings and operational flexibility.
A9-1-1® Connect effortlessly converges audio and data components at each operator position into a single, purpose-built appliance. Easy to deploy, monitor and manage with its physical versatility and independent diagnostic capabilities, A9-1-1 Connect provides exceptional call handling capabilities and greater control over hardware life cycles.