Customer Premise Equipment (CPE)


Customer Premise Equipment (CPE)

GET THE MOST OUT OF YOUR CPE INVESTMENT WITH ADVANCED, SUSTAINABLE OPTIONS

Save your PSAP valuable time, resources and real estate with advanced, sustainable customer premise equipment (CPE). Our purpose-built solutions offer a fully-integrated suite of Call Handling equipment providing exceptional call handling capabilities and greater control over hardware life cycles.

West’s Safety Services provides PSAPs with mission-critical 9-1-1 call handling equipment and services, including:

  • Public Safety Call Handling solutions with integrated intelligent workstation hardware and software
  • CPE Interoperability Testing
  • GIS capabilities with real-time mapping and data maintenance
  • NG9-1-1 data mining and analytics
  • Continuity of Operations services

CALL HANDLING SUITE

Our purpose-built solutions offer a fully-integrated suite of Call Handling equipment and services for agencies of any size, spanning the entire 9-1-1 continuum. World-class VIPER® provides the foundation for i3-compliant Next Generation 9-1-1 (NG 9-1-1) applications yet fully supports your legacy network and operations environment.

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CPE INTEROPERABILITY TESTING

West’s NG9-1-1 i3 Routing Services are fully managed solutions that offer emergency call delivery over managed Internet Protocol (IP) networks. As a service to vendors and partners, West provides Interoperability Testing between our services and Terminating Emergency Services Routing Proxys (T-ESRPs).

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GEOGRAPHIC INFORMATION SYSTEM (GIS) SOLUTIONS

Increased demands for accurate spatial data, data management, quality assurance and maintenance of public safety GIS data mean you need a partner you can trust! Partner with West to identify tabular-to-spatial data transformation, customizable options for preparing, accessing, viewing and using your GIS data for informed response.

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CONTINUITY OF OPERATIONS SERVICES

What if disaster strikes and the situation is out of your control? Where do you turn when large-scale events consume all of your resources? Operational Continuity planning is the answer.

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West Corporation

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