Menu

MapFlex 9-1-1

ARM YOUR CALL TAKERS WITH THE VISUAL TOOL
THAT STREAMLINES THEIR RESPONSE

MapFlex 9-1-1 allows call takers to respond to 9-1-1 calls and display 9-1-1 call locations in a user-friendly, map-centric application. The intuitive user interface reduces attention demands on call takers resulting in fewer errors, less stress and faster, more accurate response times. Using locally sourced GIS data to deliver extremely accurate location information to the PSAP, MapFlex 9-1-1 also draws on supplemental data sources such as Pictometry oblique imagery, map services sourced from national, state and regional entities, and more to provide enhanced situational awareness to users.

With MapFlex 9-1-1, your PSAP can:

  • Triage 9-1-1 calls through visual spatial awareness
  • Efficiently manage calls in a map-based interface
  • Leverage near real-time data updates
  • Collaborate with other call takers with the use of pins and annotations

West Corporation

utility-side-menu