CONTINUOUS EMERGENCY COMMUNICATIONS
NO MATTER WHAT HAPPENS.
OPERATIONAL CONTINUITY OPTIONS FOR YOUR PUBLIC SAFETY ANSWERING POINT (PSAP) OUTSIDE OF THE EMERGENCY COMMUNICATIONS CENTER (ECC)
Intrado is dedicated to providing the best service possible to our customers, even in the most dire and unpredictable circumstances. On any day, we base decisions affecting our network connections on the best possible information available, always informed by policy. When the situation is precarious, we follow the same approach – preplanned, preemptive protocols, tried and tested – to meet any challenge. Read more about Natural Disaster Management at Intrado here.
WHEN YOUR PSAP GOES REMOTE, INTRADO GOES WITH THEM
Rest assured – when public safety answering points (PSAP) need remote access to their physical emergency communications center (ECC), Intrado is ready-set to provide laptop support to help you avoid disruption of services.
Feature-rich VIPER and Power 911 are flexible enough to adapt to your remote operational needs. Intrado technicians can outfit call handling workstations with secure connectivity to the internet in a pre-configured laptop, supplied to you directly from Intrado or through one of our telecom partners. Setting up the remote workstation is accomplished in four simple steps.
There’s no need to wait! You can be ready when circumstances dictate that you move your call handling positions to an alternate location. Operational continuity while managing the security of your communications systems and networks is possible. Learn more.
SECURE YOUR PSAP FROM NETWORK AND CYBERSECURITY THREATS
Telephony Denial of Service (TDOS), malware and ransomware attacks, phishing schemes, and data breaches are just a few of the cybersecurity threats that could potentially impact y our Public Safety Answering Point (PSAP).The security of the traffic and components including firewalls, Border Gateway Protocol (BGP) elements, Emergency Services IP Networks (ESInets) and beyond should be considered for detection of threats.
Intrado has teamed with two highly qualified agencies to help Emergency Communications Centers (ECC) identify, prevent and minimize exposure to cybersecurity risks and vulnerabilities.
INTUITUS by CYBER BUSINESS ANALYTICS – CBA Inc.
Get military-grade cybersecurity protection for your ECC/9-1-1 PSAP and assume a proactive security posture quickly for all of your emergency services operations! INTUITUS Managed Detection and Response (MDR) services, based on network security tools from The Boeing Company, provides all the people, processes, and technology needed to detect and prevent cybersecurity breaches at a cost affordable to even the smallest PSAPs. Also, INTUITUS cybersecurity defense analysts and consultants can provide comprehensive support to set up incident response plans and in all matters relating to cybersecurity governance, risk, and compliance.
SecuLore specializes in cybersecurity solutions to help prepare and protect ECCs from cyberattacks. Led by experts in both 9-1-1 technology and cyber warfare, the SecuLore team partners with public safety, local governments and IT teams to provide training, tools and support needed to defend the public infrastructure from increasingly sophisticated cyber attacks.