West combines highly skilled and trained subject matter experts with proven analytics and technology to offer Specialized Agent Services. With this foundation, we apply our deep understanding of agent-based solutions to provide solutions for the fast-growing healthcare market.

We are the leading provider of healthcare advocacy products and services to employees of large organizations. West also helps health insurance payers improve cash flow by identifying and returning overpayments. Additionally, we offer business-to-business sales across multiple verticals with a focus on increasing our clients’ market share and improving customer relationships.