Specialized Agent Services

Specialized Agent Services

Specialized Agent-based Solutions

West combines highly-skilled and trained subject matter experts with proven analytics and technologies to offer Specialized Agent Services. With this foundation, we apply our deep understanding of agent-based solutions to provide solutions for healthcare advocacy, business-to-business sales solutions and cost management.

Healthcare Advocacy

West’s Health Advocate Solutions leverage a unique combination of personal, compassionate support from healthcare experts using powerful predictive medical data analytics and a proprietary technology platform including mobile solutions to engage people in their health and well-being.

Revenue Generation

Our solutions help your sales organization drive productivity and overcome the challenges of account coverage, new business development, new market development and open territories to grow your revenue.

Cost Management

We provide cost containment solutions that help health insurance payers improve cash flow by identifying and returning overpayments.