West’s Unified Communications Services empowers you to adopt new and more effective forms of communication through a variety of hosted and managed solutions. Our InterCall® collaboration cloud provides the most comprehensive suite of easy-to-use communication solutions for businesses of all sizes in today’s diverse global marketplace. Combining a commitment to simplicity of use with robust delivery and support, we remove the complexity and uncertainty of remote interactions, allowing you to focus on the important matters at hand.

Learn more about Reservationless-Plus, Unified Meeting, Call Manager, MobileMeet, Hosted Video and Managed Video solutions.


The number of
conference call participants in 2016:
over 10% of the world’s population

Intercall on Demand
InterCall Reservationless-Plus

Use your dedicated phone number, conference code and PIN to host conference calls. It’s quick and easy to initiate sales meetings, weekly status conference calls, last-minute updates and more—whenever and wherever you want. With a 99.99% uptime and 24/7 operator support, you can rely on InterCall Reservationless-Plus for your most important conference calls. Features include auto continuation, auto record and playback, custom greetings, international dialing and much more.

InterCall Unified Meeting 5

With InterCall Unified Meeting 5, you can manage every aspect of your online meeting, from scheduling and participant management to security and sharing information. User-friendly features give you the power to schedule meetings, send invites and collaborate with other attendees, all with just a few clicks. You can start and join meetings easily through the user interface with VoIP, PSTN or mobile devices and choose to enable video. With InterCall Unified Meeting 5, the meeting calls you, so there is no need to dial numbers or enter conference codes and PINs.

Intercall Call Manager
InterCall Call Manager

A free online meeting tool, InterCall Call Manager brings visual controls and engagement to traditional conference calls. It enhances the way you communicate by making meetings more convenient and easy to manage. Download or run from your desktop to create a more integrated meeting experience that encourages participation, strengthens your message and gives you complete control over scheduling, participant management and security.

Intercall Mobile Meet
InterCall MobileMeet

Designed for your iPhone or Android device, InterCall MobileMeet is a mobile app that lets you take conferencing on the go. Start, join or schedule meetings all from your smartphone or tablet for a seamless meeting experience. Features include native calendar integration, push notifications and chat.

ECC lync
InterCall ECC Lync Edition

This on-premises Microsoft® Lync® server solution is only available from West’s Unified Communications Services. InterCall ECC Lync Edition connects our global conferencing cloud with your Lync server, allowing hybrid integration of PSTN and VoIP participants on one call. That means participants can join or be added to a meeting, whether they are on or off network. We’ll provide everything you need to make InterCall ECC Lync Edition work with your current Lync solution. With InterCall ECC Lync Edition, you can enhance your Lync meetings and improve your ROI with more control, improved audio quality and added features only available from West.

Video Conferencing

West’s hosted video conference solution allows you to leverage our experience and equipment, without major CapEx investments in infrastructure for your network. Host meetings whenever you need them, even on a moment’s notice, and pay only for what you use. You can easily schedule meetings and notify participants, launch ISDN and IP-based video conferences, record and archive your meeting.

Intercall Managed Video Services
Video Conferencing Managed Services

West makes it easy for you to outsource the management and support of your video conferencing system to our experienced, trained staff. Utilizing a robust combination of tools, personnel and network connectivity, we’ll monitor and manage your telepresence, video conferencing infrastructure (regardless of manufacturer) and networks to make sure everything is running smoothly. This level of reliable, professional management gives you the freedom to focus on conducting your video conferences.

Man Hands Typing on Laptop
UC Exchange

With UC Exchange, companies can find, connect and collaborate with partners, customers and suppliers, regardless of the UC platform they are using. UC Exchange provides interoperability across a variety of IM and presence platforms, a secure management portal, advanced routing functions, directory assistance, UC-to-UC federation and analytics and reporting.