CDR Portal

The Customer Portal is for West Telecom Services Termination services.
The Customer Portal allows existing customers to download and view call data records (CDRs).
New customers, please contact our sales team to setup an account for portal access.

Hyperview

Hyperview is a web-based traffic utilization and reporting tool. Hyperview provides a real-time view of customer traffic statistics as well as user-defined reporting parameters. Network Traffic data is depicted in tabular and graphical formats.

Login to your Hyperview account

Telephone Number Manager

West Telecom Services’ Telephone Number Manager allows customers to manage their Toll Free Number inventory and routing.
New customers, please contact our sales team to setup an account.

Click here to login

To request a password reset, please send an email to saleseng@west.com to report your issues.

Formerly Intrado/911Enable

Connect to your appropriate dashboards using the links below.

West Safety Communications Secure Login
IUP Client Login
Public Safety Resource Center
Metrics Login

Product Support
Wireline Licensed Customer Product Support
VSP Reference and Support Documentation

Enterprise E9-1-1
ERS Dashboard Login
Enterprise E9-1-1 Support
View the TRC Handbook